Give us the operating context.
Include your company, the screen or workflow, what happened, and when it started. Leave passwords, payment data, and other secrets out of email.
Best signal: exact steps, time, and visible error
Operator supportTell us what stopped, what you expected, and how urgent it is. Your message reaches a monitored inbox—not a lead form.
Include your company, the screen or workflow, what happened, and when it started. Leave passwords, payment data, and other secrets out of email.
Best signal: exact steps, time, and visible errorWe triage by operational impact. Acknowledgment is not a promise that every issue will be resolved in that window; we will tell you the next step and owner.
Channel owner: Spear OSThe documentation hub links directly to the read-only API specifications operated by the product. Those specifications—not copied examples here—are authoritative.
Open documentation