The customer record that runs your whole pipeline — every lead, every inquiry, and every repeat move in one place, wired straight into the dispatch board that runs the job.
Calls, web forms, and referrals land in one inbox instead of scattered across a phone, a notepad, and three people’s memory. Every lead is logged the moment it comes in, so the 11 PM call doesn’t get lost before someone follows up in the morning.
Quote, schedule, move, invoice, and the next move all live on the same customer record. Nothing is re-keyed between a CRM and the system that runs the job, so you can see a customer’s entire history and win the repeat business instead of starting from scratch.
A generic sales CRM doesn’t know what a binding estimate or a storage-in-transit job is. Spear OS is built around the move — so the same record that captures the lead carries it through dispatch, the warehouse, and the ledger, with the AI handling follow-up at the autonomy you set.
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